Josette Katz

Josette P. Katz, Ed. D

Contact Information: email:
phone: (609) 343-5094

George Washington University
Bachelor of Arts

Monmouth University
Master in Business Administration

Nova Southeastern University
Doctor of Education
Dissertation Topic: The Development of an Evaluation Model for Part-time Community College Faculty

Teaching Experience:

Professor: Hospitality Management

Teaches courses in business and hospitality management including Introduction to Business, Principles of Management, Principles of Marketing, Introduction to the Hospitality Industry, Marketing for Group and Convention Sales and Seminar in Hospitality Management.

Professional Experience:

Served as Dean of Academic Resources, Associate Dean of Instruction (from 1998 - 2005)

Was responsible for the Academic Computing and Distance Educations areas, the Library and Learning Assistance Centers, Academic Grants, Faculty Support and the Assessment Coordinator.

In addition, I developed the Office of Adjunct Support and Professional Development. I worked with MaryAnn Flemming-McCall and the Department Chairs to coordinate college efforts in assisting our adjunct faculty.

Previously served as the Department Chair of Business for five years.

Before entering education I spent seven years working in the hospitality industry in various management positions. I worked at the Mayflower Hotel in Washington DC, the Buffalo Statler Hilton, the Niagara Hilton and the Claridge and Sands Casino Hotel.
Workshops: Presented at the e-Army U Conference in October 2003 on Online Testing.

Presented at the NJEdge Conference on Distance Education at Atlantic Cape Community College in October 2003.

Presented two workshops at the League for Innovation Conference in Anaheim, California, Nov, 2000 - "The More the Merrier! The Happy Effect of Collaborative Learning for Online Instruction!" (with Dean Mary Wall) and "Developing Online Courses in the Business Department" (with Professor Anthony Fortini).

Presented at the CHRIE annual convention, July 2000. Presentation entitled, "Teaching Online for the Virtually Challenged" (with Donna Albano).

Presented a Customer Service Workshop at the New Jersey Governor Conference on Tourism, Tuesday, March 21, 2000 (with Donna Albano).

"Connecting the Curriculum to the Community" at the Community College Showcase sponsored by Burlington Community College at Bally's Park Place Casino Hotel, November 1997 (with Donna Albano).

Presented numerous workshops on "Customer Service" to volunteers and employees at the Atlantic City Convention Center prior to their grand opening in May, 1997.

"Using FirstClass in Telecourses", at the Excellence in Education Conference in April, 1997 sponsored by and held at Raritan Community College ( with Lynn Lessie and Mary Wall).

Professional Organizations: Former Commissioner for the Commission for Accreditation in Hospitality Management (CAHM). Term expired Summer 2001.

CHRIE - Council on Hotel Restaurant and Institutional Education member of the Nominating Committee 2003-2005

Attends regional meetings of ACBSP

Atlantic City Hotel Motel Association

HEMAR - Hospitality Educators of the Mid Atlantic Region

Grants: 2000-2001
AAHE - Mini Grant on Post Tenure Review

QUAD (Quantitative Reasoning Across the Disciplines)
In collaboration with Richard Stockton College of New Jersey. Co-authoring NSF grant for the development of a textbook supplement for 2 and 4 year faculty.

Tech Prep Grant. Developed two telecourses in Introduction to the Hospitality Industry and Introduction to Travel and Tourism for two area high schools. The telecourses included interviews with over 30 tourism industry professionals from New Jersey. Upon completing the courses and successfully passing an examination, students have the opportunity to articulate three college credits.

Department of Labor, Office of Customized Training. Atlantic Cape Community College and the Sands Hotel and Casino received this grant to upgrade supervisory and customer service skills of the Sands' employees through extensive training. Conducted needs assessments, developed and reviewed curriculum, supervised instructors and worked with the program evaluator to assess the program's ability to meet stated objectives.