Customer Service, Sales and Loss Prevention Training
Looking for training to enhance your skills? This course will provide the training necessary to prepare you for an entry-level position in the retail, sales and service industry. Upon completion, you will be ready to sit for the National Retail Federation’s exam that leads to certification in Professional Customer Service. This certification will give you an edge as you continue your career in the retail, sales and service industry. The computer portion of the class will provide an introduction to the Windows operating system, Microsoft Word and the Internet. This program provides training in business math, communication, loss prevention, professional customer service and selling basics. Instruction is also provided in resume writing and interviewing skills. The cost of the certification exam is included.
RETA-501 (120 Hours)
Fee: $1,495 (Tuition $420, Materials $225, Lab $850)
- Section AW01-Worthington Atlantic City Campus
Monday-Thursday beginning Oct. 14
9 a.m.-2 p.m.